Tirzok Private Limited gives utmost importance to your data privacy. This article will show you its commitment to that by describing which data it collects from you and to what purpose. By using vps services from Tirzok, you consent to the data privacy policy outlined here.
What information do we collect?
Tirzok Private Limited may collect information to deliver services that you purchase or to monitor and improve the customer experience on our website and to communicate to you as well. Information that Tirzok Private Limited collects from you may include Your/Your Company:
- Name
- Address
- Telephone number
- Date of birth/Date of company registration
- Email address
- Billing and payment information(such as credit card numbers, bKash/rocket number)
- Candidate information (for job applicants)
- Other data collected that could directly or indirectly identify you
How do we collect information?
Tirzok Private Limited may collect your information from:
- marketing preferences
- survey and contest responses
- online chats on the website or from social platform like facebook, linkedIn page
- telephone calls
- support tickets with us
- online order forms
- Tirzok blog pages
- Google analytics(information like IP address, browser type, domain names, access times, and referring website addresses)
- job applications
How do we use your information?
Tirzok Private Limited assures you that it does not sell your information by any means. We use the information we collect in various ways, including to:
- provide, operate, and maintain our Services
- improve, personalize, and expand our Services
- understand and analyze how you use our Services
- develop new products, services, features, and functionality
- communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
- process your transactions
- send you text messages and push notifications
- find and prevent fraud
- for compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
How we protect your information
Tirzok Private Limited secures the information that it collects on servers in a controlled and secure environment. It maintains safeguards to protect against unauthorized access, use, modification, and disclosure of this data. It uses industry-standard SSL encryption when communicating your data where possible.
However, no data transmission over the Internet or wireless network can be guaranteed 100% secure. While we strive to protect your personal information, there are security and privacy limitations of the Internet which are beyond our control. Information and data may be viewed or tampered with in transit by a third party, despite best efforts.
How we retain your information
We will retain your personal information for as long as your services are active.Once your last service has been canceled, we will:
Retain certain information stored directly on the hosting server for 40 days. Data stored by third-party services may be retained for shorter or longer periods depending on the service; please contact us for details on specific services.
Retain certain information stored in other systems for up to 7 years for potential auditing purposes and to enable us to maintain accurate business, tax, and financial records.
We may retain personal information longer in order to comply with specific legal requests or obligations. When personal information is no longer required, we will ensure it is deleted.
Age Restriction
Tirzok Private Limited does not collect information from children(under the age of 18, as per the law of Bangladesh) intentionally. If you learn that a child has provided us with personal information himself or we might have collected information of a child from other sources described above in violation of this Privacy Policy, you can alert us at care.vps@tirzok.com.
How to update or delete your data
If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
Notification Of Changes
If we change our privacy policy at any point of time, we will update our privacy policy page on our website so that our customers are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Disclaimer
If any law enforcing agency lawfully requests for disclosure of any information from us then Tirzok Private Limited may have to disclose such information that has been legally requested for by law enforcing agency.
How to contact us?
We welcome your comments regarding this Privacy Policy. If you believe we have not adhered to this Privacy Policy or you require any changes or access to your personal information, please contact us by emailing at care.vps@tirzok.com or by calling us at (+880)1870749000.